R-Store trains the first female Techsave technician

5. October 2018

During the last year have now had 20 training sessions at Techsave resulting in more than 40 certified Techsave technicians and now we also have our first female technician.

In the beginning of October, we had the pleasure of training four new R-Store technicians from Italy in smartphone and laptop cleanings. This training session was extra special since we had the pleasure of training the first female Techsave Technician.

Annitha Kalijuhavarathan has been working for R-Store since 2012 and is the Team leader for the R-Store technicians in Rome. With a background in AppleCare phone support she knows all about how to guide customers through issues with their device.

A passion for IOS and laptops
Her interest in the technical know-how has taken her to R-Store where she works as both IOS and laptop technician. Her technical passion and focus has made her team leader and now she can add certified Techsave technicians to her resumé as well.

Even though there are at least five more female technicians in R-Store, Annitha says there is certainly room for more. Technical understanding, a wish to learn and hard work makes it possible to become a passionate technician like Annitha.

During their two-day training at Techsave in Randers the four R-Store technicians learned how to screen incoming devices for liquid damages, disassemble and prepare them for cleaning in the Techsave machine. The technicians are now also fully capable of testing and assembling the devices making sure that they are 100% ready to return the waiting customers.

10 years with R-Store in Italy
In September 2018 R-Store celebrated their 10-year anniversary. R-Store is both an Apple Premium Reseller and Apple Authorized Service Center with 8 repair centers all over Italy, more than 15 points of sales and 130 employees.